Limited Product Warranty, Policy and Procedure
All ISR Performance products sold are warranted for a period of 1 year on "Hard Parts" and 6 months on "Moving Parts" from the original date of purchase. No warranty claim will be valid without authentic, dated proof of purchase. This Warranty does not cover parts or labor used in the installation and/or removal of any products. Any product which has been modified from its original state or defaced by the end user would not be eligible for warranty coverage.
This warranty is to the original retail purchaser and none other and is available directly from ISR Performance and not through any point of distribution or purchase.
If a defect is suspected, the retail purchaser must contact ISR Performance directly to discuss the problem, possible solutions and obtain a Return Merchandise Authorization (RMA), if deemed necessary by the company. All returns must be shipped freight pre-paid to the company and with valid RMA before they will be processed.
ISR Performance will examine any product returned with proper authorization to determine if the failure resulted from a defect or from abuse, improper installation, misapplication or alteration. ISR Performance will then, at its sole discretion return, repair or replace the product.