Powered by Extend
Extended Warranty
Enjoy added peace of mind with an Extend protection plan. From a simple, stress-free claims process to quick repairs or replacements, we're here for you when the unexpected happens.
Overview
Springrates now offers an easy solution to protect your purchase with an extended warranty. Enjoy added peace of mind with an Extend protection plan. From a simple, stress-free claims process to quick repairs or replacements, we're here for you when the unexpected happens to get your car back on the road in a timely manner.
If you have an issue with your product, easily file a claim in just a few clicks. When your claim is approved, get a quick repair or replacement. Simply add a protection plan at checkout when shopping for eligible products!
Frequently Asked Questions
How do I purchase an Extend protection plan?
Visit any of our merchant partners through their online store. Eligible products will prompt with a protection plan offer where you can pick the plan that best suits you. Some merchants can offer post-purchase protection plans too.
What happens to my contract if I return a product?
If you return your product, the merchant will request your contract to be cancelled and will issue you all refunds.
How do I cancel my protection plan?
Contact the merchant where you bought your protection plan. They will submit the cancellation request and also issue any remaining refunds.
How do I file a claim?
Filing a claim is easy! Just go through our virtual claims specialist, Kaley or contact our customer service team. When filing a claim with Extend, you will simply need to provide either your Extend contract ID, email address, or other identifying piece of information.
I haven't received a refund for my protection plan after I've returned my product.
Our merchants handle all transactions for protection plan sales and refunds. Please contact your merchant directly for assistance with contract refunds.
I have a question about the product I purchased. Who should I ask?
Please contact your merchant directly for any product-related questions.
Features
Accidental damage coverage
No more jumping through hoops. Kaley makes it easy to find your plan and file a claim.
Extended protection
Coverage for mechanical and electrical failures after the manufacturer’s warranty ends.
Hassle-free claims
Online or over the phone, claims are resolved in minutes, not days.
Repair or replacement
Get a quick repair or replacement of a like or comparable product.
Zero deductible
Rest assured there are no surprise fees after purchasing a plan.
Exceptional service
Enjoy your product worry-free with 24/7 online support.